Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery Cost

Delivery Cost isbased on total order weight.

For orders inside Greece, the delivery cost is:

1. For the first 2kg, the cost is 2€.

2. For each kg over 2kg, the cost is 0.8€ per kg.

For orders outside greece, the charge is based on weight and charged according to the greek post office list.

Which payment methods are accepted in the Online Shop?

Accepted payment methods are Paypal, Viva, Bank Deposit and Cash on Delivery. You can pay with your credit or debit card using either Paypal or Viva. Cash on Delivery is only valid for domestic orders

How long will delivery take?

For domestic orders, delivery takes 1-2 business days. For international orders, delivery time varies and is based on Greek post office timings

How secure is shopping in the Online Shop? Is my data protected?

Our shop is using 128bit SSL certificate through registration and ordering as well as in all the other pages. Payments are processed through Paypal and Viva Payments

What exactly happens after ordering?

After ordering you receive a confirmation email and your payment is processed. Once payment is complete your order is mailed to you

Do I receive an invoice for my order?

Yes you receive an order confirmation email and an invoice is inside your package.